Cuso Cuts, an online spice store, lacked a well-defined digital strategy or technical foundation. The initial version had incoherent design and user experience, which failed to engage modern consumers.
Navigation was unintuitive, and the absence of a responsive design limited mobile usability. Additionally, the store was missing key marketing features which restricted its ability to attract traffic and build a loyal customer base. Without a conversion-focused framework, the website struggled to turn visitors into paying customers, posing a serious obstacle to growth.