About IAmClovis

IAmClovis, an online shop for supplements, overhaul their e-commerce platform to address UI/UX issues. We created a sales funnel, redesigned the theme, migrated the subscription app, and developed a custom Quiz Module, resulting in increased conversion rates, customer satisfaction & streamlined subscription management.

Healthcare & Fitness

Challenges

ShopX Commerce was approached by IAmClovis, an online retailer of supplements and nutrients to resolve a number of challenges with their current Ecommerce platform. Customer dissatisfaction and suboptimal conversion rates were the result of the store's defective user interface (UI) and user experience (UX).

The client requested a comprehensive revamp including theme redesign, migration of their subscription app, theme customization, and custom app development to enhance user experience and conversions.

Healthcare & Fitness

Approach

ShopX Commerce conducted a comprehensive evaluation of IAmClovis's current E-commerce setup, identifying pain points and evaluating their specific requirements. The development team worked closely with Team Clovis to comprehensively understand their vision for the redesigned platform. Upon the client's acceptance of the adjustments proposed by our team, we proceeded with the development of a comprehensive E-commerce solution.

Healthcare & Fitness

Solution

With an agile approach, ShopX Commerce successfully addressed the challenges faced by IAmClovis. The following solutions were achieved through the collaborative efforts of the development team, design experts, and the client:

1. Sales Funnel Creation: A structured sales funnel enabled improvement of customer retention and streamlining of purchasing processes from awareness through conversion.

2. Theme Redesign (UI/UX): IAmClovis was deeply concerned about the current, defective UI/UX. ShopX Commerce utilized their proficiency in e-commerce and design to enhance the platform's aesthetic appeal.

3. Subscription App Migration: ShopX Commerce advised the client to transition to Seal subscriptions in order to enhance integration with the redesigned platform, as the client was previously utilizing recharge for subscription management.

4. Theme Customization: ShopX Commerce customized the selected Shopify theme to be consistent with IAmClovis's brand identity, thereby guaranteeing that all pages and user touchpoints are consistent.

5. Custom App Development: ShopX Commerce implemented a custom Quiz Module on Shopify to optimize user engagement. This functionality enabled the client to effortlessly generate, modify, and supervise assessment questions.

Healthcare & Fitness

Impact

The collaboration with ShopX Commerce had a profound impact on IAmClovis's ecommerce platform:

  • Increased Conversion Rates: The optimized sales funnel and enhanced UI/UX design resulted in a substantial increase in conversion rates, which in turn translated into increased revenue for IAmClovis.
  • Enhanced Customer Satisfaction: The redesigned platform garnered favorable feedback from customers, resulting in rising brand loyalty and enhanced satisfaction levels.
  • Subscription Management Streamlined: The seamless transition to Seal subscriptions led to efficient subscription management, reducing administrative overhead and assuring smooth operations.
  • Improved User Engagement: The interactive Quiz Module attracted a greater number of customer participation, thereby encouraging recurrent visits and purchases by providing valuable insights and recommendations for customers.

 Tools and Technologies

  • Shopify

  • HTML

  • CSS

  • Javascript

  • Liquid

  • NodeJS

  • Shopify Polaris

  • Shopify OS 2.0

  • Shopify Plus

  • Ruby on Rails